Qatar Tourism Launches ‘The Art of Front Office Hospitality’ Training Programme

Doha, Qatar – 9 July 2025: Qatar Tourism’s Service Excellence Academy has officially launched ‘The Art of Front Office Hospitality’, a new in-person training initiative dedicated to enhancing service standards in the hospitality sector. The program was unveiled on 9 July 2025 and is specifically designed to train 400 frontline hotel staff working in properties rated four stars and below.

The comprehensive two-day course focuses on key areas such as guest relations, cultural sensitivity, and operational efficiency. It aims to equip participants with the practical skills and knowledge needed to deliver world-class hospitality experiences.

The first group, comprising 84 participants, has successfully completed the program and received their official certifications, marking a significant milestone in the initiative’s rollout.

This new training program forms part of Qatar Tourism’s broader Service Excellence strategy, which supports Qatar National Vision 2030 by promoting professional development, fostering a culture of service excellence, and raising overall standards across the tourism sector.

Registration for the upcoming sessions of the Hotel Front Office Training is now open. Interested participants can sign up at: Hotel Front Office Training Registration.